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Garmin Support

PostPosted: 08 Jan 2010 11:53
by Sir Jibbenstein
My speed/cadence sensor broke before christmas and I finally got round to ringing Garmin this morning. After pressing one number I got straight through to a call handler. Asked me a few questions, determined it was broken, and said there was no need to return it, they would just post a new one out to me. I emailed off my receipt and details, withing 20 minutes I had an email back confirming a new one would be with me in the next 10 days.

Well done Garmin.

Re: Garmin Support

PostPosted: 08 Jan 2010 23:52
by didds
excellent! the sort of support Suunto used to provide. Not any more though it seems...

didds