Page 1 of 2

Wheel problem

PostPosted: 12 Apr 2015 09:29
by Bendy Ben
Got new training wheels

Campag scirocco's

Come up with a small problem

The front wheel ! One side of the Hub where the quick release skewer goes is simply to big ! The skewer moves about and the wheel moves laterally from side to side.
See pics - that'll be clearer

Mark had these so any tips mate ? Image. Normal skewer entry point

Image eh ? Confused !!

Image. Odd to say the least

Help !!

I don't want to be sending em back or ride £800+ wheels to work or train on !

Gotta be a simple solution



Training ? Pah! Overrated

Re: Wheel problem

PostPosted: 12 Apr 2015 09:31
by Jack Hughes
You mean the skewer is too long?

Have you got the back skewer on it? If that is longer than the front?

Re: Wheel problem

PostPosted: 12 Apr 2015 10:16
by Bopomofo
Looks to me like there's a bit missing, Ben. The grey cup visible in your first picture looks to be missing from the other side. Is the big side threaded in any way, as though something should be screwed on over it?

LBS for you, I'd suggest...

Re: Wheel problem

PostPosted: 12 Apr 2015 11:12
by Bendy Ben
No jack

Skewer isn't too long

Look at the size of the exit hole on the hub !!

Going back to wiggle - I'm not fannying about with them

Re: Wheel problem

PostPosted: 12 Apr 2015 11:29
by Jack Hughes
I see. Innards are missing.

Re: Wheel problem

PostPosted: 14 Apr 2015 19:31
by Bendy Ben
Wiggle are looking into it

Re: Wheel problem

PostPosted: 14 Apr 2015 19:45
by Kevy427
Bendy Ben wrote:Wiggle are looking into it

Can they see you the other side?

Re: Wheel problem

PostPosted: 16 Apr 2015 15:19
by Bendy Ben
Wiggle have been very good. They are sourcing me the part FOC.

If they can't then they will ship one from campag in Italy

Now that's great customer service especially since it's my fault ;)

Re: Wheel problem

PostPosted: 16 Apr 2015 17:00
by Kevy427
It's good to hear of a company doing that sort of thing, and it seems they understand their customers. Garmin, however...

Re: Wheel problem

PostPosted: 16 Apr 2015 22:46
by tesseract
Kevy427 wrote:Garmin, however...

+1 Doubt Garmin can even spell Customer Service, they're shockingly bad, even more so when they sell "high end" kit.